1. Shipping Areas
We currently only offer shipping to addresses within Australia. If you are at an international address, please contact us directly for more information.

2. Shipping Methods
We use a variety of shipping methods to ensure that your order is delivered promptly and safely. Specific shipping methods may include Australia Post, CouriersPlease and other trusted couriers.

3. Processing Time
All orders will be processed within 1-3 business days after payment is confirmed. Processing time may vary depending on the availability of items and order volume.

4. Shipping Time
Once the order is shipped, the shipping time is usually 5 business days depending on your location.

5. Shipping Costs
Shipping costs will be calculated based on your order amount and shipping address. At checkout, the shipping cost will be reflected in the order total. We may occasionally offer free shipping promotions, please keep an eye on our website for the latest information.

6. Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can check the status of your package in real time through the tracking link provided.

7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us as soon as possible. We will assist in processing the claim. Please retain all relevant documents and packaging so that we can process it later.

8. Return Policy
For specific information on returns and exchanges, please refer to our Return Policy page. Please note that shipping costs for returns and exchanges are usually borne by the customer unless it is due to our error.

9. Contact Us
If you have any questions about our shipping policy or require further information, please feel free to contact us.
Contact Information:
Company: FIXED PTY LTD
Address: 16 McPherson St, Keilor East VIC 3033
Tel: 393312012
Email: [email protected]
Thank you for choosing us, we look forward to providing you with quality service.