Thank you for choosing our website to purchase the Wall Mount Broom Clamp! We are committed to providing you with quality products and services. If you are not completely satisfied with your purchase, here are the terms of our return and exchange service:

1. Return and Exchange Policy
We offer a 7-day return and exchange guarantee. If you are not satisfied with the product within 30 days of receiving it, you can apply for a return or exchange.

2. Return and Exchange Conditions
The product must be unused: The returned product should be in new, unused condition and retain the original packaging and tags.
Proof: Provide the order confirmation email or receipt as proof of purchase.
Defective products: If the product has a manufacturing defect or is shipped incorrectly, we will cover the shipping costs and provide a full refund or replacement.

3. Return and Exchange Request Process
Contact Customer Service: For returns and exchanges, please contact customer service support through the contact page of our website or email and provide your order number and the reason for the return or exchange.
Approved: We will review and respond to you within 2 business days after receiving the application to confirm the return or exchange.
Returning the item: After approval, please return the item to the designated address (the address will be provided in the approval email). We recommend that you choose a trackable mailing method to ensure the safe delivery of the item.
Refund/Replacement Processing: Once we receive the returned item and confirm that it meets the return and exchange conditions, you will receive a full refund or a new replacement item.

4. Shipping Costs
Voluntary Return: If you apply for a return for personal reasons only, you need to pay the return shipping cost.
Defective Items: If the item is defective or shipped incorrectly, the return shipping cost will be borne by us.

5. Refund Processing
Refunds will be processed using the original payment method, usually within 2 business days after we receive the returned item. Please note that the specific arrival time may vary depending on the processing speed of the bank or payment platform.

6. Special Circumstances
Promotional and Clearance Items: Some specific promotional or clearance items may not support returns and exchanges. The specific information will be stated on the product page.
Failed to Deliver: If the package cannot be delivered due to the courier company, you need to provide relevant evidence for processing.

7. Customer Responsibilities
When requesting a return or exchange, please ensure that you provide accurate information and contact details. We cannot process a request if we cannot contact you.

8. Disclaimer
We reserve the right of final interpretation of our return and exchange policy. If you have any questions or require further information, please feel free to contact customer service.